Support & help

Fast. Personal. Digital.

Two ways to reach us — remote support via TeamViewer or a ticket by email. We often get back to you the same day.

Remote support

Remote support with TeamViewer

We look at your screen with you directly.

With TeamViewer we can support you live — fast, secure and location-independent. Click the link below, download TeamViewer and pass us the ID.

Ticket by email

Tell us your concern

We'll take care of it.

Prefer to submit your issue in writing? Send us an email at abacus@aeberli.ch with a short description and a screenshot if helpful. Our support team gets back to you fast and easily — often the same day.

Tell us your concern.

We get back to you within one business day. For urgent cases reach us by phone at +41 44 265 66 00.

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We usually reply within one business day.

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Your ticket has reached us. We'll get back to you within one business day — directly from the right person on the team.

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